T-CRM | Das Tourismus CRM

T-CRM Suite

The T-CRM Suite is a fully-fledged CRM system based on the SugarCRM Community Edition. Through extensions to the SugarCRM CE functions and tourism specific developments, we provide the T-CRM Suite is a comprehensive CRM software for tourism organizations.

T-featured CRM suite based on SugarCRM CE:

Campaign Management

  • Campaign Dashboard
  • E-Mail Marketing
  • Online lead capture, Web to Lead
  • Newsletter Management
  • Subscription lists
  • Suppression rules
  • List Management
  • Customer segmentation

Address Management

  • Contact Management
  • Companies / service providers
  • Address group
  • Cross-module link
  • Mass update function

Reporting

  • Pipeline Dashboard
  • Lead sources Dashboard
  • Pipeline months Dashboard
  • Chance sources Dashboards
  • Export form letters
  • Export statistics for

IRS / DMS Integration

  • Performers
  • LT Ratings
  • Guest
  • Point of Sales
  • Key figures
  • Operations

Sales

  • Guest Management
  • Contact Management
  • Job opportunity management
  • Document Library
  • Notes, attachments

Cooperation

  • Activity Management
  • Document Management
  • Staff Directory
  • Project Management

Integration

  • ZIP codes database
  • Duplicate checking when entering addresses
  • Custom Links
  • Web service API
  • Sugar feeds Dashlet
  • RSS Feeds
  • My Portal Dashlet

Migration

  • Import and export via CSV
  • Elimination of duplicates when importing
  • Upgrade Wizard

Board of Management

  • Case management
  • Issue Tracking

⇒ T-CRM Suite Professional